OVERVIEW
At Evolution Golf Carts Store, your satisfaction comes first. Therefore, we’ve created a clear and straightforward Refund and Returns Policy so you know exactly what to expect when shopping with us. Moreover, we stand behind the quality of every golf cart, accessory, and part we sell. If something isn’t right with your order, we’re here to help you resolve it quickly and fairly.
Easy Returns for Peace of Mind
Firstly, if you receive an item that is defective, damaged, or incorrect, contact us within 14 days of delivery. Then, we will guide you through the return process and provide instructions for sending the item back. Furthermore, all returns must be in original condition, with packaging and accessories included. This ensures we can process your return efficiently and get the right product to you as soon as possible.
Refunds That Are Simple and Transparent
Similarly, we aim to make the refund process as stress-free as possible. Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. In addition, approved refunds are processed promptly, with the credit applied to your original payment method within 5–7 business days. However, please note that shipping costs are non-refundable unless the return is due to our error.
Exchanges for the Right Fit
Likewise, if you simply ordered the wrong item or want a different model, we offer exchanges when the product is returned in unused, original condition. Therefore, you can swap your purchase without having to go through a full refund and repurchase process. Additionally, we’ll help you choose the correct product so you get exactly what you need for your golf cart.
Contact Us Anytime
Finally, your trust matters to us. For any questions or assistance regarding our Refund and Returns Policy, email us at sales@evolutiongolfcarts.store or call our customer care line. Ultimately, we want every experience with Evolution Golf Carts Store to be smooth, transparent, and worry-free—just like a perfect ride on the course.
